Withdrawal Policy

Information in accordance with Section 5 TMG:

Our goal is to provide you with the best possible support in your relocation process. As the guide is a digital product, special return policies apply.Return policy
No right of withdrawal after download.
As the RelocAssist guide is provided as a digital product for download immediately after purchase, no returns or refunds can be made after download. With your purchase you agree to waive your right of withdrawal.Exceptions
A return and refund can only be granted if:You had demonstrable technical problems downloading or opening the guide that we were unable to resolve.
The guide is not as described or is incomplete in terms of content.
Request for a refund
If you would like a refund for any of the above reasons, please send us an email to [[email protected]] with a description of the problem and your proof of purchase. We will review your request and get back to you within 5 working days.Contact Us
If you have any questions about our return policy, please contact us at [[email protected]].